The WISH Framework
Built around your patients, your teams, your pressures
WISH stands for:
-
Workforce Development
-
Integrated Care Planning
-
Safe Systems of Work
-
Hands-On Training
The Concept
The WISH Framework by Jeenie is a dedicated, hands-on development initiative designed specifically for NHS teams. When you choose to integrate WISH alongside our products, your staff gain access to a comprehensive training and support model — built around the real pressures of NHS care.
Workforce Development:
Through immersive training, collaborative problem-solving, and exposure to real-time patient scenarios, the WISH Framework actively supports professional development across clinical and non-clinical roles. From new starters to specialist teams, staff build the confidence and competence needed to deliver safe, effective care.
Integrated Care Planning
We work closely with your trust to ensure our products directly support NHS care pathways — helping streamline discharge, improve mobility, reduce risk, and create joined-up patient journeys. WISH is not just about using equipment correctly — it's about embedding it intelligently into everyday care.
Safe Systems of Work
Whether in our simulation centre or on-site in your hospital, we help teams refine and implement robust, risk-assessed systems tailored to your environment. By combining training with live audit support, scenario walkthroughs, and product-specific solutions, we strengthen your trust’s safety culture at every level.
Hands-On Training
From hospital wards to our Centre of Excellence, WISH delivers experiential learning in environments that reflect the reality of NHS care. Staff can practise with equipment, rehearse challenging transfers, and build confidence in a safe, supportive setting. This includes manual handling teams, falls leads, tissue viability, link assessors, ward staff, procurement teams, and new starters.
WISH Framework:
What’s Included
1
Realistic, High-Impact Simulation Training
The WISH Framework gives NHS teams access to our fully adaptable Centre of Excellence — a one-of-a-kind simulation space designed to mirror the real-world challenges of patient care.
Your staff won’t just sit through slides — they’ll work through real-time scenarios, including:
-
Confined bedroom care
-
Stair-based patient evacuations
-
Bariatric bathroom rescues
-
Complex transfers across home and hospital-style environment
It’s hands-on, practical, and fully immersive — with equipment and setups tailored to your trust’s needs. This is where new starters gain confidence, experienced teams fine-tune their approach, and safe systems are stress-tested in a no-risk environment.
To remove barriers to participation, Jeenie covers travel and meals for all NHS staff attending the centre.
2
Focused Learning, Aligned with Your Pressures
Every WISH session is delivered by specialists in plus-size care, manual handling, and complex care delivery — people who understand the pressure of NHS environments because they’ve worked in them.
We work directly with your trust to ensure that training:
-
Aligns with your current care pathways
-
Supports patient flow and discharge planning
-
Integrates with your equipment rollout or procurement strategy
-
Builds capability across teams — including manual handling, TVN, falls, infection control, link assessors, ward staff, new starters, and more
This isn’t generic training. It’s education that’s grounded in your reality and built around your people.
3
Ongoing Support That Embeds Change
The WISH Framework goes beyond the classroom — with quarterly on-site visits designed to keep momentum high and ensure your learning turns into everyday practice.
These visits include:
-
Live ward walks and equipment use reviews
-
Scenario refreshers and troubleshooting
-
Staff shadowing and coaching in real settings
-
Support with embedding products into safe systems of work
We become an extension of your team — helping you build confidence, reduce risk, and drive continuous improvement across departments. Whether it’s a new piece of kit or a cultural shift in care delivery, WISH helps make it stick.
Ready to make WISH part of your pathway? Contact us
The WISH Program is built around your patients, your teams, your pressures — providing practical, sustainable training that helps NHS staff confidently deliver safer, smarter care every day.
Make a WISH — and discover how product support should really look.
Contact us to experience the WISH Framework in action.
